Generative AI
Chatbot

Your information assets, powering business processes

Generative AI
Chatbot

Your information assets, powering business processes

Why integrate ARXivar chatbots

Unlock the full value of your documents

Quickly access critical information and get real-time operational support

Optimize your processes

Save time on repetitive tasks and speed up audits and compliance checks

Accelerate decision-making

Gain instant insights from complex content—no manual searching required

Protect sensitive information

Secure access ensures data is visible only to authorized users and departments

Document Chatbot

AI that understands and analyzes your documents

The document chatbot lets you interact directly with your company’s documents through a simple conversation.

Based on user requests, the system can analyze complex documents such as policies or contracts, answer specific questions, compare revisions, generate summaries or translations, extract reports or KPIs, and even create new content using predefined templates.

Smart, customizable commands

By combining Generative AI with AI Agents, you can configure custom commands and tailored prompts to automate repetitive tasks, standardize outputs, and align the chatbot with your business processes—helping you respond faster to customers and stakeholders.

Semantic chatbot

Tailored answers, in real time

The semantic chatbot allows users to interact with the company’s document repository using natural language, just like a real conversation.

For example, a user can ask: “What are the cancellation terms in supplier XY’s contract?”
The system understands intent, even with typos or vague phrasing, and delivers clear, contextual answers by extracting information from stored documents.

Built-in security and access control

With ARXivar chatbots, access to information fully respects company permissions. Every response is automatically filtered based on security policies, ensuring users and departments only see what they’re authorized to access.

This preserves strict data segregation and prevents unauthorized access, in full compliance with organizational rules.

AI-powered document management: automatic document classification, data extraction, and semantic search.

Chatbot technology architecture

Semantic index

Built on semantic search indexes, generating responses through a Retrieval-Augmented Generation approach

LLM model

Powered by a Large Language Model, a generative AI capable of producing answers based on stored information

Conversational experience

Ask follow-up questions naturally and continue ongoing conversations seamlessly

Chat history tracking

Conversations can be stored based on configurable policies, ensuring full traceability

Use cases

Casi d'uso AI Generativa

During maintenance activities, the chatbot—integrated with the document repository—enables technicians to quickly find procedures, guidelines, and technical documentation.

The chatbot can answer internal questions about deadlines, payments, account statements, and invoice status by retrieving real-time information from management systems. For example: “Show me the invoices due this week.”

For repetitive tasks typical of an IT department, the chatbot can handle password resets, support requests, ticket creation, and technical FAQs—offering common solutions or automatically opening a support ticket.

A legal or commercial team needs to spot differences between two contract drafts provided by a supplier. The document chatbot analyzes both versions and instantly highlights all changes, clearly referencing their location within the original documents.

During an internal audit, HR needs quick access to company policies on overtime, business trips, or remote work. The chatbot identifies the active regulations, flags any outdated versions, and provides relevant excerpts with direct links to the certified documents stored in ARXivar.

During the procurement process, a buyer can use the chatbot to quickly check a supplier’s payment conditions. The chatbot analyzes stored contracts, identifies the most recent version, and instantly provides the active payment terms along with any relevant notes.

Users can consult the chatbot to get clarifications on operational workflows, roles involved, and procedural steps. The system summarizes information from official procedures and presents it in natural language, helping users carry out tasks correctly and efficiently.